What is Manitow?
How does the app work?
When you use our Manitow app to request a towing service, you’ll get detailed and accurate information about the assistance you need. With this information, tow truck drivers will receive your request and send you their quotes directly, allowing you to compare prices easily and efficiently.
This system not only increases service transparency but also helps you make informed decisions. Furthermore, direct communication between rider and driver reinforces trust in the process, ensuring a fast and satisfying towing experience every step of the way.
Why choose us
Choosing Manitow means choosing peace of mind and efficiency when you need it most. Our app allows you to request a towing service quickly and easily, providing you with detailed and transparent information about the assistance you require. You receive direct quotes from drivers, making it easy to compare options and always ensuring you get the best deal.
We differentiate ourselves by:
- Price transparency: Receive several quotes and choose the one that best suits you, without surprises or hidden costs.
- Speed and ease: Request service in just a few steps, from wherever you are and whenever you need it.
- Reliable service: We only work with verified drivers, committed to your safety and satisfaction.
- Direct communication: Speak directly with the driver, ensuring clear and personalized service.

The Driver App - Manitow
With Manitow Towing, drivers can easily and efficiently manage towing requests directly from the app. They receive detailed notifications about new services, set their personalized rate for each job, and communicate instantly with customers throughout the process. The app also facilitates immediate payment upon completion, ensuring a smooth revenue stream.
Advantages for Drivers:
- Earn money based on your own schedule and availability.
- Intuitive interface allows you to quickly view and accept orders.
- Integrated tools for route planning and easy access to each destination.
- Enhanced safety features and real-time assistance during your services.
- Complete transparency in pricing, benefiting both drivers and riders.

Testimonies



Frequently Asked Questions
1. What is Manitow and how does it work?
Manitow is a mobile app that connects drivers in need of towing services with professional operators in Winnipeg. Simply open the app, request service, and a certified tow truck will arrive at your location. It’s like Uber, but for towing services.
2. In which areas of Winnipeg do you operate?
We currently offer towing services throughout the city of Winnipeg and surrounding metropolitan areas, including St. Boniface, Transcona, Charleswood, and nearby communities within a 50-km radius of the city center.
3. How long does it take for a tow truck to arrive?
The average response time is 20-45 minutes, depending on your location, traffic conditions, and tow truck availability. During severe weather conditions or rush hour, times may be slightly longer.
4. What are the towing rates?
Our base rates start at $75 CAD for local towing (first 5 km), with $3 CAD per additional kilometer. Rates may vary depending on vehicle type, time of day (nighttime rates apply after 10 PM), and special services required.
5. What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and Interac e-Transfer payments. Payment is automatically processed through the app after service.
6. Are the tow drivers insured and licensed?
Yes, all our tow operators are fully licensed by the province of Manitoba, have full commercial insurance, and have passed background checks. Manitow also offers additional insurance for added protection.
7. What types of vehicles can you tow?
We can tow cars, SUVs, pickup trucks, motorcycles, and light commercial vehicles. For specialty vehicles, heavy trucks, or industrial equipment, please contact us directly to confirm availability of specialized equipment.
8. What should I do if my vehicle breaks down in the winter?
Winnipeg has harsh winters, so stay safe: stay in your heated vehicle if possible, turn on your hazard lights, and request a tow through Manitow. Our operators are equipped for winter conditions and can assist with cold starts.
9. Can I cancel a tow request?
Yes, you can cancel your request free of charge up to 5 minutes after confirming it, or before the tow truck arrives at your location. If you cancel after the tow truck has begun its journey to you, a $25 CAD cancellation fee will apply.
10. Do you offer 24-hour service?
Yes, Manitow operates 24/7, 365 days a year. We understand that vehicle emergencies don’t follow schedules, especially during Manitoba’s winters. Tow trucks are always available, although availability may be limited during very late hours.